The Palm at Playa
Playa del Carmen, Mexico


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The world-famous Mayan ruins of Tulum are about an hour’s drive from the hotel. The 13th-century seaport structures are remarkably well preserved, with an incredible watchtower carved into the cliffside above pristine white beaches.


69 lofts and suites

Food & Drink
  • Aroma Cilantro – for Mexican food lovers with dishes like chilaquiles, tortas, tacos and esquites from Mexico City
  • The Roof Club – grill serving lunch, dinner and light snacks
  • Poolside bar
  • 24-hour reception & concierge services
  • Complimentary Wi-Fi
  • Room service 7am-11pm
  • Pool and Jacuzzi on the terrace
  • Spa and couples’ spa
  • Yoga classes (twice a week, advance bookings)
  • Beach Club with lounge chairs and beach towels
  • Currency exchange
  • Rental car
  • Young adults (over 14) welcome
  • Cancun International Airport (50 minutes by taxi)
  • Avenida Quinto
  • Beach
  • Xplor Adventure Park
  • Passenger ferry to Cozumel
  • Municipal Palace
  • Dive centres


Totally gorgeous and infused with the energetic spirit of Mexico’s Caribbean coast, The Palm at Playa boasts an enviable location in a glamorous part of town surrounded by stylish bars and clubs. It’s situated just moments from pristine beaches offering the opportunity to top up your tan in an idyllic location and is also just a short walk from the area’s bustling Fifth Avenue (Avenida Quinta) district which takes in sophisticated restaurants, bars and designer shops.

With impeccable hospitality and memorable, beautifully designed features, The Palm at Playa is an extremely special boutique hotel with a carefree yet entirely exclusive atmosphere.

Look & Feel

With a fresh, contemporary design and rich, tropical colour palette that takes in dramatic details and warm textures, the entire look and feel of The Palm at Playa reflects the vibrant Mexican culture and spirit. Guest lofts and suites sprawl confidently across ample yet intimate spaces, with luxurious features as flatscreen TVs, custom made furnishings, twin rainfall showers and king size beds. The Palm is colourful and full of life yet the ambience is calming and offers a wonderful private space to relax and unwind.

The entire look and feel of The Palm reflects the vibrant Mexican culture and spirit.


From the rooftop entertainment centre with its Jacuzzi, infinity pool and stylish, sexy club where you can rub shoulders with the glitterati, the entire hotel is a celebration of all things hedonistic and all things Mexican. Swing lazily in a hammock on the poolside terrace and enjoy serene palm tree views with the feeling of the sun on your shoulders and a frozen margarita in hand. Should you wish to relax mind, body and spirit even further, head to the hotel spa to indulge in a therapeutic treatment inspired by ancient Mayan traditions.

There’s plenty more to enjoy in the local vicinity, too. Take a chilled-out walk to the local beaches to enjoy some world-class snorkelling or diving, or just stop off at one of Playa’s many restaurants or cafes for a fresh, al fresco seafood meal. For a night to remember, return to the Palm at Playa and head up to the rooftop club as darkness falls to enjoy a dance under the starry skies and ocean panoramas. On the weekends, a live DJ spins the records as a soundtrack to some very glamorous pool parties.


For the romantic at heart and cheeky couples, choose a Loft Suite to enjoy the peekaboo showers.